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FAQ

Frequently Asked Questions

Frequently Asked Questions

Book a quick chat and well walk you through how we do things.

Lori Bergman

Project Manager

Q. What materials do you use in your furniture?

We use high-quality materials such as solid wood, engineered wood, premium fabrics, and durable metal fittings to ensure long-lasting performance.

Q. Do product colors match the images shown online?

We strive to display accurate colors, but slight variations may occur due to lighting, screen settings, or material textures.

Q. How long does delivery take?

Delivery usually takes 5–10 business days depending on your location and product availability.

Q. Do you offer customization?

Yes, we offer customization options for selected products. Please contact our support team for specific requirements.

Q. What is your return or replacement policy?

We offer returns or replacements within 7 days of delivery if the product is damaged or defective.

Q. Is assembly required, and do you provide installation support?

Some products require assembly. We provide clear instructions, and installation support is available in selected locations.